An AI receptionist that answers your business calls.

It answers your business calls in a natural voice and is open about being an AI. It answers common questions from the information you approve, takes messages and appointment requests, transfers callers who need a person to your staff, and gives your team a transcript, a summary and an outcome for each call it answers.

Yes. You choose the AI disclosure's wording and when it's given: at the start of every call, or only when a caller asks, where the rules for you and your callers allow that. Either way, the receptionist answers honestly when asked and never claims to be human, and it adds a recording notice when you record calls. You remain responsible for the disclosure and consent rules where you and your callers are.

No. Starter, Business and Pro get the same AI receptionist: the same natural premium voices, AI model, behavior and safeguards, with live transfers to your staff included. The plans differ in price and in the AI minutes included each month. Each includes one AI receptionist, one local phone number and one knowledge base.

Yes, on every plan. When a caller asks for a person, or the call matches the transfer rules you set, the receptionist rings the staff number you choose. If nobody answers, the caller comes back to the AI, which takes a message. The staff number must be a different phone from the line you forward to Frontal Voice. Time your caller spends with your staff after a successful transfer doesn't use AI minutes.

Time the AI receptionist spends on a live call. Calls are counted in seconds, and each billing period's total is rounded up to a whole minute once. Browser test calls count. Time your caller spends with your staff after a successful transfer doesn't. Plan call counts assume about 2 to 3 minutes per call, so they're estimates.

There are no overage charges: nothing is billed after the fact. Included minutes reset each month, and unused minutes don't roll over. Extra minutes will be prepaid, at $1.05 a minute, in packs of $25 (about 23 minutes), $50 (about 47 minutes), $100 (about 95 minutes). Buying prepaid minutes isn't available yet, so for now, once a month's included minutes are used, new calls aren't answered by the AI receptionist until the next billing period starts.

Talk to us. Custom plans are prepaid commitments from 1,500 AI minutes a month, quoted individually for your setup, capacity and onboarding. There's no fixed Custom price.

There are three ways. It takes appointment requests today: the service, the caller's details and a preferred day and time, and it tells the caller it's a request, not a confirmed appointment, until your team confirms it. Pointing callers to your own online booking page is built but not yet available, and a link alone never lets it see your openings or book there for the caller. Direct booking into Google or Outlook calendars is built but not yet available: we open it to customers after testing it with the real calendar services.

Yes, by forwarding it. Your plan includes a Frontal Voice number. At your phone carrier or phone system, forward your business line to that number: every call, or only unanswered or after-hours calls if your carrier offers those options. Your carrier account stays active and keeps billing you for the line, and some carriers charge for forwarded calls. Whether the caller's own number comes through on a forwarded call depends on your carrier, and texts to your business number aren't forwarded. Moving (porting) a number to us isn't offered.

No. You describe your business with plain-language controls, pick a voice, and call your receptionist from your browser before you publish it.

Very large setups cost more to run on every call. If your receptionist's instructions exceed your plan's size after we move details into its knowledge base, the Extended knowledge add-on ($29/month) applies. We'll always ask before adding it.

Not yet. Texting is built as an optional add-on, separate from every plan: $59 one-time activation, then $45 a month including 250 message segments. A text is billed in segments: up to 160 standard characters fit in one segment, or 70 when the text contains an emoji or another special character, so one longer text can use several segments. The 250 segments a month cover the texts your business and your AI receptionist send. Once they're used, further texts are held back until next month; nothing extra is charged. Replies from callers, and STOP and HELP messages, are always handled and never count. Extra segments aren't available to buy. Texting needs carrier registration and approval before it can be turned on, and the add-on isn't available to buy yet.

Not with patient information yet. Handling patient information requires a separate written agreement and our approval, and that isn't available yet. If you run a healthcare practice, talk to us before using Frontal Voice.

Online sign-up and payment aren't open yet, so our team sets up new customers directly. Email or call us, and we'll go through your calls, help you pick a plan and get your workspace ready. To hear the product first, call Ava, our own AI receptionist.