Reception, without the scramble

Every call gets a capable first response.

Frontal Voice helps your business answer inbound calls, collect the right details, book appointments, transfer callers, and show you what happened afterward.

Configure with plain-language controls. Test before publishing.

Call completedDemo interface
New caller · ending 0142Marina · Waterfront office
3:02
OutcomeAppointment booked
Caller intentNew patient visit
SentimentPositive
Follow-upNot required
Inbound-firstBuilt around reception workflows
Structured setupNo prompt writing required
Test before publishReview behavior before it goes live
Clear disclosureCallers are told they may interact with AI

One calm workspace

From first ring to clear next step.

Configure the receptionist around your business, then see which calls turned into appointments, leads, messages, transfers, or missed opportunities.

Receptionist Studio

Shape voice, language, greeting, personality, knowledge, booking, transfers, disclosures, and after-hours behavior through guided controls.

Confirmed booking

Check real availability and only tell callers an appointment is booked after the calendar confirms it.

Thoughtful transfers

Route calls by business hours, location, intent, or urgency, with safe fallbacks when nobody answers.

Call intelligence you can correct

Review recordings, speaker-labeled transcripts, summaries, extracted details, outcomes, and provider events. Authorized users can correct results without erasing the source analysis.

Privacy controls

Choose disclosures, recording behavior, retention, notification channels, and secure team access.

How it works

Set up once. Improve with evidence.

Frontal Voice turns business rules into provider configuration, keeps drafts separate from published behavior, and makes every call reviewable.

Describe your business

Add locations, hours, services, FAQs, policies, and the situations that need a person.

Shape and test reception

Choose a voice and behavior, then run deterministic local tests or a configured provider test call.

Review what happened

See call outcomes, booking and lead conversion, failed transfers, usage, and explainable missed opportunities.

AI reception should be useful—and clear about what it is.

Frontal Voice includes configurable disclosure wording so callers can be told they are interacting with an AI assistant and, where enabled, that the call may be recorded.

Read our approach