AI receptionist for business calls

Your next customer is calling.

Frontal Voice answers questions, takes messages, and gets every caller's details to your team—with a natural voice and instructions built around your business. It tells every caller it's an AI, and your team gets a written record of each call it answers.

Ava is our own AI receptionist, built on Frontal Voice. Call (786) 964-4536 and ask her about plans, setup or anything on this page.

Plans from $149/moPremium voice on every planTest calls before you go live
Call complete · Main shop01:58
Speaking—
AIThanks for calling Northside Auto Care. I'm the shop's AI assistant, and this call may be recorded. How can I help?
CallerHi, my brakes are squeaking. Can I bring the car in this week?
AII can send that request to the shop. What day and time would work best for drop-off?
CallerThursday morning, around 8:30. It's Marina, by the way.
AIThanks, Marina. I've sent your request for Thursday around 8:30 AM. The shop will call you to confirm the time.
Captured automatically6 / 6
Caller
Marina R.
Intent
Brake inspection
Appointment
Requested · Thu 8:30 AM
Lead
New customer
Transfer
Not needed
Last action
Appointment request sent
Appointment request sent · shop will confirm

Sample calls with fictional businesses, shown as transcripts

IncludedKeep your current numberCallback requestsTranscripts and summariesA follow-up listCSV exports
The cost of voicemail

What are unanswered calls worth to you?

Some callers leave a voicemail. Others just call the next business in the search results. Put in your own numbers and see what the calls you miss could be worth in a month.

  • Answers when you can't: nights, weekends, lunch breaks, or only the calls you choose to forward.
  • Sounds the same on every plan. The natural premium voice isn't an upgrade; Starter callers hear what Scale callers hear.
  • Takes the appointment request while the caller is still on the line, with their preferred time, for your team to confirm.
12
30%
$250
Possible value of missed calls
$3,900/ month

Essentials starts at $149/mo. At your numbers, 1 new customer a month would cover it, before any extra minutes.

Contact us

Your numbers, your estimate: missed calls a week × 4.33 weeks × the share that would have become customers × their value. We don't know your close rate; you do. It isn't a prediction of results.

What it does

What happens when Frontal Voice picks up.

One caller wants your Saturday hours. Another wants a quote. A third has water on the garage floor. Here's how each call is handled, and what your team sees afterward.

See every feature

Answers the questions you answer all day

Hours, services, policies, directions and the FAQs you write. It answers from the information you approve, and when the answer isn't there, it offers to take a message instead of guessing.

Hours · services · FAQs

Takes appointment requests

It collects what the caller needs, how to reach them and a preferred day and time, then sends the request to your team. The caller is never told they're booked until someone on your team confirms.

Requests · your team confirms

Gets the caller to your team

Someone asks for a person? It takes their name, number and reason and puts the callback on your list. Anyone describing an emergency is told to hang up and dial 911.

Callbacks · urgent flags

Writes it all down

Each answered call comes back with a transcript, a short summary, the caller's details and an outcome. Recordings too, if you leave recording on.

Transcripts · summaries · outcomes

Tells your team what needs doing

New leads, appointment requests and callbacks in your dashboard, a follow-up list, and a flag on any call that ended without a result.

Dashboard · follow-ups · flags

Lets you correct the record

If the AI logged an outcome wrong, an authorized teammate fixes it. The original analysis stays on file next to the correction, so you can see both.

Corrections · analytics · CSV export
Receptionist Studio

Set it up in plain language. No prompt writing.

Pick a voice, set the tone, word your disclosure and decide what happens after hours. Then call it from your browser before a real caller ever hears it.

  • Voice & personalityWarm · Crisp · Calm
  • Knowledge & appointment requestsServices, policies, preferred times
  • Callbacks & after hoursWho, when, why
  • DisclosuresYour wording
Receptionist StudioDraft · not published
Personality
Greeting preview
ReceptionistThanks so much for calling Northside Auto Care! I'm an AI assistant, and this call may be recorded. How can I help you today?
VoiceWarm, unhurried
Appointment requestsCaptured for your team
DisclosureAI + recording
StatusReady to test
How it works

From your business details to answered calls.

Walk through setup step by step

  1. STEP 1

    Tell it about your business

    Add your hours, services, FAQs and policies, or import pages from your website and approve what it uses.

    • Hours
    • Services
    • FAQs
    • Website pages
  2. STEP 2

    Shape it and test it

    Choose a voice and decide how it handles appointment requests, callers who ask for a person, and after-hours calls. Call it from your browser and publish when it sounds right. Test calls are real calls, so they use plan minutes.

    • Voice
    • Callbacks
    • After hours
    • Test calls
  3. STEP 3

    Forward your calls and review

    Forward your existing number or use the one included with your plan. Then read what each call produced and adjust the next version.

    • Call forwarding
    • Outcomes
    • Follow-ups
Who it's for

For businesses whose customers still call.

See who it fits, and who it doesn't yet

Home & field services

Get the problem, the service address and a good time to come out. Send the burst pipe to whoever is on call.

My AC stopped working and it's 90 degrees.

Professional offices

Take the details of a new inquiry, route existing clients to the right person, and keep a list of who needs a call back.

I need to speak with someone about my case.

Salons, spas & studios

Take booking and change requests with the caller's preferred times. Your team confirms the slot, so nobody is told they're booked until your team says so.

Can I move my Friday appointment to Monday?

Auto shops

Collect the car, the problem and when the customer can drop it off, while your techs stay under the hood.

Can you look at my brakes this week?

Local businesses

Hours, directions, parking and what you offer: the calls that interrupt your team while they're helping someone at the counter.

Are you open Sunday, and where do I park?

Customer service teams

Answer routine questions and collect the details before a handoff, so the person who takes over isn't starting from zero.

I'm calling about my order from last week.
Pricing

Plans by call minutes. The premium voice comes with all of them.

Each plan includes a monthly allowance of AI call minutes; extra minutes are billed at your plan's rate. Bigger plans buy more minutes, higher limits and a longer call history. They don't buy a better voice.

Essentials

For a business that can't afford to miss a call.

$149/ month

Billed monthly

  • 300 AI minutes (about 100–150 calls)
  • $0.45 per extra minute
  • 1 AI receptionist
  • 1 phone number, or forward your existing line
  • 3 team members
  • Recordings and call history kept up to 30 days
Ask about Essentials
Recommended

Pro

A front desk that runs itself, and shows you everything.

$299/ month

Billed monthly

Why we recommend it From about 634 minutes a month, Pro costs less than Essentials ($149 plus $0.45 per extra minute). Call counts are only an illustration: 800 minutes is about 400 calls at 2 minutes each, or about 266 at 3 minutes each.

  • 800 AI minutes (about 275–400 calls)
  • $0.39 per extra minute
  • 1 AI receptionist
  • 1 phone number, or forward your existing line
  • 10 team members
  • Recordings and call history kept up to 180 days
  • Natural premium voices included
Ask about Pro

Every plan includes

On the phone

  • Can answer nights, weekends and lunch breaks, or only the calls you forward
  • The same natural premium voice on every plan
  • Greets callers with your business name, tone and disclosure
  • Answers from your services, hours, FAQs, policies and the website pages you approve

During the call

  • Takes appointment requests with the caller's preferred time, for your team to confirm
  • Takes messages and callback requests
  • Collects new-lead details
  • Tells callers with an emergency to hang up and dial 911

After the call

  • Live view of calls in progress
  • Transcripts and plain-English summaries, plus recordings when recording is on
  • A follow-up list, and flags on calls that ended without a result
  • Analytics and CSV exports
  • In-app alerts for new leads, appointment requests and callbacks

Guardrails

  • AI disclosure on every call, and a recording notice in your words
  • Browser test calls before you publish, with version history
  • Your data kept separate from other businesses, and sensitive changes audited
  • Recordings and transcripts deleted automatically when your plan's retention period ends, including our voice provider's copies

Prices in USD, billed monthly. Online sign-up and payment aren't open yet: contact our team to start a plan.

Minutes are connected AI minutes: the time your AI receptionist spends on live calls, counted in seconds and rounded up to a whole minute once per billing period. Browser test calls count. Unused minutes don't roll over. Call counts assume about 2–3 minutes per call.

Security & transparency

It says it's an AI. You choose the words.

Callers should know who they're talking to. Every call starts with an AI disclosure, plus a recording notice when you record, and the call data stays with your business.

Example disclosure

“Thanks for calling Northside Auto Care. I'm an AI assistant, and this call may be recorded.”

How we handle your data
  • Your data stays yoursEvery request is scoped to your business, and automated tests try to cross between businesses to prove they can't.
  • Recordings aren't public linksThey play through signed or proxied access only.
  • Changes leave a trailPublishing, billing changes and exports are recorded in an audit log.
  • Provider events are verifiedSignatures, timestamps and replay protection on incoming events.
  • Call history expiresKept for up to your plan's retention period, then deleted automatically.

Frontal Voice does not claim HIPAA compliance, SOC 2 or any other certification. You remain responsible for disclosure and consent decisions where you and your callers are.

FAQ

Questions worth asking first.

Something we didn't cover? Talk to our team.

What does an AI receptionist do?

It answers your business calls with a natural voice and tells callers it's an AI. It answers common questions from the information you approve, takes messages and appointment requests, takes callback requests for anyone who needs a person, and gives your team a transcript, summary and outcome for each call it answers.

Will callers know they're talking to an AI?

Yes. The AI disclosure can't be switched off: it's given at the start of every call, with a recording notice when you record calls. You choose the wording. You remain responsible for the disclosure and consent rules where you and your callers are.

Can it book appointments?

It takes appointment requests: the service, the caller's details and a preferred day and time. Your team confirms each one, and the AI never tells a caller they're booked. Direct booking into Google or Outlook calendars is built but not yet available: we open it to customers after testing it with the real calendar services.

Can I keep my business number?

Yes, by forwarding it. Your plan includes a Frontal Voice number. At your phone carrier or phone system, forward your business line to that number: every call, or only unanswered or after-hours calls if your carrier offers those options. Your carrier account stays active and keeps billing you for the line, and some carriers charge for forwarded calls. Whether the caller's own number comes through on a forwarded call depends on your carrier, and texts to your business number aren't forwarded. Moving (porting) a number to us isn't offered.

Do I need to write prompts?

No. You describe your business with plain-language controls, then call your receptionist from your browser before you publish it.

What is a connected AI minute?

Time the AI receptionist spends on a live call. Calls are counted in seconds, and each billing period's total is rounded up to a whole minute once. Browser test calls count. Plan call counts assume about 2 to 3 minutes per call.

What happens if we use more minutes than the plan includes?

Extra minutes are billed at your plan's per-minute rate. You can set a monthly overage budget in Billing; once it's used up, new calls are declined until the next billing period or until you raise it. Unused minutes don't roll over.

Does it work for medical or dental practices?

Not with patient information yet. Handling patient information requires a separate written agreement and our approval, and that isn't available yet. If you run a healthcare practice, talk to us before using Frontal Voice.

How do I get started?

Online sign-up and payment aren't open yet, so our team sets up new customers directly. Email or call us, and we'll go through your calls, help you pick a plan and get your workspace ready. To hear the product first, call Ava, our own AI receptionist.

Hear it before you decide. Call Ava.

Ava answers our own line at (786) 964-4536. She's an AI receptionist running on Frontal Voice, so you can hear the voice, the disclosure and how a call is handled before you sign up for anything.

Talk to AvaContact our teamPlans from $149/mo