Product capabilities
Reception workflows with a clear result.
Give callers a useful first response and give your team structured context for what comes next.
Answer and understand
Use a configured AI receptionist for inbound calls, caller intent, common questions, and messages.
Capture appointment requests
Collect the service, the caller's details, and their preferred day and time for your team to confirm.
Transfer to a person
Transfer urgent callers, or anyone who asks for a person, to your staff, then record exactly what happened.
Review every result
Search calls, play secure recordings, read transcripts, and correct outcomes without changing provider evidence.
Find missed opportunities
Use explainable reason codes for abandoned calls, unanswered transfers, incomplete appointment requests, and overdue follow-ups.
Notify the right people
Send configurable in-app and email notices with quiet hours and digest settings.