Pricing

AI receptionist pricing, in plain numbers.

Each plan includes a monthly allowance of AI call minutes; extra minutes are billed at your plan's rate. Each card lists exactly what its plan includes.

Essentials

For a business that can't afford to miss a call.

$149/ month

Billed monthly

  • 300 AI minutes (about 100–150 calls)
  • $0.45 per extra minute
  • 1 AI receptionist
  • 1 phone number, or forward your existing line
  • 3 team members
  • Recordings and call history kept up to 30 days
Ask about Essentials
Recommended

Pro

A front desk that runs itself, and shows you everything.

$299/ month

Billed monthly

Why we recommend it From about 634 minutes a month, Pro costs less than Essentials ($149 plus $0.45 per extra minute). Call counts are only an illustration: 800 minutes is about 400 calls at 2 minutes each, or about 266 at 3 minutes each.

  • 800 AI minutes (about 275–400 calls)
  • $0.39 per extra minute
  • 1 AI receptionist
  • 1 phone number, or forward your existing line
  • 10 team members
  • Recordings and call history kept up to 180 days
  • Natural premium voices included
Ask about Pro

Every plan includes

On the phone

  • Can answer nights, weekends and lunch breaks, or only the calls you forward
  • Greets callers with your business name, tone and disclosure
  • Answers from your services, hours, FAQs, policies and the website pages you approve

During the call

  • Takes appointment requests with the caller's preferred time, for your team to confirm
  • Takes messages and callback requests
  • Collects new-lead details
  • Tells callers with an emergency to hang up and dial 911

After the call

  • Live view of calls in progress
  • Transcripts and plain-English summaries, plus recordings when recording is on
  • A follow-up list, and flags on calls that ended without a result
  • Analytics and CSV exports
  • In-app alerts for new leads, appointment requests and callbacks

Guardrails

  • AI disclosure on every call, and a recording notice in your words
  • Browser test calls before you publish, with version history
  • Your data kept separate from other businesses, and sensitive changes audited
  • Recordings and transcripts deleted automatically when your plan's retention period ends, including our voice provider's copies

Prices in USD, billed monthly. Online sign-up and payment aren't open yet: contact our team to start a plan.

Minutes are connected AI minutes: the time your AI receptionist spends on live calls, counted in seconds and rounded up to a whole minute once per billing period. Browser test calls count. Unused minutes don't roll over. Call counts assume about 2–3 minutes per call.

Demos, and plans set up with our team: [email protected]. Invoices, subscriptions and payments: [email protected].

Estimate your bill

What would your calls cost?

Enter how many calls the AI would answer and how long they last. The default assumes 12 calls a day, 5 days a week, at 2 minutes 30 seconds each; change any of it. Every figure is priced by the same calculation as your invoice.

Per
Count days
These calls are
Average AI time per call

Time the AI receptionist is on a call that isn't transferred.

Estimate range

Low and high estimates move call volume and call length by these amounts together.

Estimated monthly total on Pro
$299/ month

Likely between $299 and $386. About 653 billed minutes of 800 included.

Lowest estimated cost

Pro costs the least for these numbers.

  • vs Essentialssaves $9/mo
Ask about Pro
Estimated monthly cost breakdown on Pro
AI minutes653 min
Billed AI minutes653 min
Included in the plan800 min
Extra minutes0 × $0.39
Pro plan$299
Extra-minute charges$0
VoiceIncluded
Estimated total$299
Range on Pro (volume ±25%, call length ±25%)
ScenarioBilled minutesMonthly total
Low369$299
Expected653$299
High1,022$385.58

Spending limit: an overage budget of $90 a month. Covers the high estimate (222 overage minutes on Pro). New calls are declined once the budget is used, so set it above what you expect. You set it in Billing after sign-up.

How this is calculated
  • A month is one billing cycle of 30.44 days (the average month); a week is 7 days.
  • Calls per day apply to 5 operating days a week.
  • The volume entered is calls the AI answers.
  • Calls that aren't transferred average 2:30 of AI time.
  • Low and high scenarios move call volume by ±25% and call length by ±25% together.
  • Each call counts in whole seconds; the cycle's seconds are rounded up to whole minutes once, exactly as on your invoice.
  • Natural premium voices are included on every plan at no extra charge.

This is an estimate based on the numbers you enter. Your bill is based on actual AI call time. Prices exclude taxes. Taxes aren't calculated here. Annual billing is coming soon. Every plan is billed monthly today. Included minutes reset each billing period. Unused minutes don't roll over. Pricing model 2026-10-09.2.

FAQ

Questions worth asking first.

Something we didn't cover? Talk to our team.

What does an AI receptionist do?

It answers your business calls with a natural voice and tells callers it's an AI. It answers common questions from the information you approve, takes messages and appointment requests, takes callback requests for anyone who needs a person, and gives your team a transcript, summary and outcome for each call it answers.

Will callers know they're talking to an AI?

Yes. The AI disclosure can't be switched off: it's given at the start of every call, with a recording notice when you record calls. You choose the wording. You remain responsible for the disclosure and consent rules where you and your callers are.

Can it book appointments?

It takes appointment requests: the service, the caller's details and a preferred day and time. Your team confirms each one, and the AI never tells a caller they're booked. Direct booking into Google or Outlook calendars is built but not yet available: we open it to customers after testing it with the real calendar services.

Can I keep my business number?

Yes, by forwarding it. Your plan includes a Frontal Voice number. At your phone carrier or phone system, forward your business line to that number: every call, or only unanswered or after-hours calls if your carrier offers those options. Your carrier account stays active and keeps billing you for the line, and some carriers charge for forwarded calls. Whether the caller's own number comes through on a forwarded call depends on your carrier, and texts to your business number aren't forwarded. Moving (porting) a number to us isn't offered.

Do I need to write prompts?

No. You describe your business with plain-language controls, then call your receptionist from your browser before you publish it.

What is a connected AI minute?

Time the AI receptionist spends on a live call. Calls are counted in seconds, and each billing period's total is rounded up to a whole minute once. Browser test calls count. Plan call counts assume about 2 to 3 minutes per call.

What happens if we use more minutes than the plan includes?

Extra minutes are billed at your plan's per-minute rate. You can set a monthly overage budget in Billing; once it's used up, new calls are declined until the next billing period or until you raise it. Unused minutes don't roll over.

Does it work for medical or dental practices?

Not with patient information yet. Handling patient information requires a separate written agreement and our approval, and that isn't available yet. If you run a healthcare practice, talk to us before using Frontal Voice.

How do I get started?

Online sign-up and payment aren't open yet, so our team sets up new customers directly. Email or call us, and we'll go through your calls, help you pick a plan and get your workspace ready. To hear the product first, call Ava, our own AI receptionist.